Error Selecting Link for Online Documentation (185495)


The information in this article applies to:

  • Microsoft Windows NT version 4.0 Option Pack
This article was previously published under Q185495

SYMPTOMS

When you try to open the Windows NT Option Pack online documentation from a remote computer causes the following error message to be displayed:
HTTP Error 403

403.6 Forbidden: IP address rejected

This error is caused when the server has a list of IP addresses that
are not allowed to access the site, and the IP address you are using is
in this list. Please contact the Web server's administrator if the
problem persists.

CAUSE

By default, Microsoft Internet Information Server version 4.0 has an IP address restriction configured on the documentation virtual directory. The restriction applies to any IP address except 127.0.0.1 (localhost). The Certificate Server Documentation link on the Microsoft Certificate Server default Web page automatically links to the machine name.

WORKAROUND

  1. In Microsoft Management Console (MMC), display the properties for the IISHELP virtual directory.
  2. Click the Directory Security tab.
  3. In the Domain Name Restrictions group, click Edit.
  4. Grant access to the needed IP of the remote computer, then click Apply Changes or OK.
To work around this problem, you can also change the link on the Default.htm file in the CertSrv virtual directory to the following, for example:

http://Localhost/Iishelp/Iis/Misc/Default.asp

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows NT version 4.0 Option Pack.
Modification Type:MajorLast Reviewed:8/9/2001
Keywords:kbbug KB185495
©2002 Microsoft Corporation. All rights reserved.