Incorrect Steps in Outlook Express Help for Purging Messages (185411)
The information in this article applies to:
- Microsoft Outlook Express 4.01 for Windows NT 4.0
- Microsoft Outlook Express 4.0 for Windows NT 4.0
- Microsoft Outlook Express 4.01 for Windows 95
- Microsoft Outlook Express 4.0 for Windows 95
- Microsoft Outlook Express 4.01 for Windows 98
This article was previously published under Q185411 SYMPTOMS
When you read the "Deleting a message" topic in Outlook Express Help, the
instructions to purge a deleted message from an Internet Message Access
Protocol (IMAP) server using Outlook Express are incorrect.
RESOLUTION
To purge deleted messages from an IMAP server, use the following steps:
- Click the message, and then click Delete.
- If your messages are stored on an IMAP server, click Purge Deleted
Messages on the Edit menu to remove the deleted messages from the
folder.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Outlook Express
4.0 and 4.01 for Windows 95 and Windows NT, and in Windows 98.
| Modification Type: | Major | Last Reviewed: | 11/25/2003 |
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| Keywords: | kbprb kbui KB185411 |
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