OL98: (IMO) E-mail Does Not Leave the Outbox (185313)
The information in this article applies to:
This article was previously published under Q185313 NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only". For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base: 257824 OL2000: Differences Between Outlook and Outlook Express SYMPTOMS
When you send e-mail in Microsoft Outlook 98 with the Internet Mail
service, the sent message may not leave your Outbox although you are able
to connect and download e-mail.
CAUSE
You are using multiple Internet Service accounts and you have chosen to
send mail on an account that is not the default outgoing service.
While Outlook supports multiple Internet services for e-mail, you can
specify only one as the default delivery account.
RESOLUTION
Choose to send e-mail using the default e-mail delivery account.
-or-
Change the account you wish to use as your default e-mail delivery account.
REFERENCES
For more information on this subject, please see the following article in
the Microsoft Knowledge Base:
182572
OL98: How to Troubleshoot Mail Stuck in the Outbox
Modification Type: | Major | Last Reviewed: | 11/21/2000 |
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Keywords: | kbprb KB185313 |
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