XFOR: Dr. Watson on Startup Due to Excess DNS Search Entries (185025)
The information in this article applies to:
- Microsoft Exchange Server 5.0
- Microsoft Exchange Server 5.5
This article was previously published under Q185025 SYMPTOMS
Upon startup of Exchange, the Internet Mail Service crashes with a Dr.
Watson log error message:
Application exception occurred:
App: MSEXCIMC.dbg (pid=167)
When: 4/24/1998 @ 13:28:38.298
Exception number: c0000005 (access violation)
CAUSE
This is caused by the introduction through RegEdit, or other third-party
utility, of additional Domain Name Service (DNS) entries into the TCP/IP
configuration under DNS Suffix Search Order. There is a limit of six (6)
entries supported under Windows NT 4.0.
The Internet Mail Service attempts to parse these entries, and when
attempting to store the length of the seventh entry, triggers an access
violation.
WORKAROUND
To work around this problem, do not exceed the supported number of entries.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
versions 5.0 and 5.5.
Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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Keywords: | kbprb KB185025 |
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