OL97: Office Subfolders in Outlook If Outlook Installed First (184950)
The information in this article applies to:
- Microsoft Outlook 97
- Microsoft Word 97 for Windows
This article was previously published under Q184950 SUMMARY
Installing Microsoft Office programs after installing Microsoft Outlook 97
into its own custom folder causes the following folders to appear as
subfolders of the Outlook folder:
Clipart
Office
Queries
Templates
MORE INFORMATION
When you install Microsoft Office 97 or any Office program into the
suggested default folders, the Clipart, Office, Queries and Templates
folders become subfolders of the Microsoft Office Folder. However, if you
first install Outlook into its own folder, such as C:\Outlook, and then
install Microsoft Word into a different folder, the Clipart, Office,
Queries and Templates folders will become subfolders of the Outlook folder
instead of subfolders of the Word folder.
WORKAROUND
To fix the problem uninstall Microsoft Office, and then
install it to the default folder. Since Outlook is part of Office
97 it will be installed as part of the Typical installation option. Any
patches will need to be reapplied after you are finished with the
installation.
NOTE: If you had installed the Office SR-1 Patch, you will need to
uninstall it first before uninstalling Microsoft Office 97. The steps to
remove the SR-1 patch are similar to those used to remove Office. You can
use the steps below and select the SR-1 patch from the list on the
Install/Uninstall tab.
Uninstall Microsoft Office- Place your Office CD in the CD-ROM drive.
- Click the Start button, point to Settings and click Control Panel.
- Click Add/Remove Programs.
- On the Install/Uninstall tab, click to select Microsoft Office 97,
and then click Add/Remove.
- Click Remove All, and then click Yes to verify that you do want to
remove all of Office.
If prompted with a Remove Shared Components dialog box, click Remove
All.
- Click to Restart Windows.
Install Microsoft Office- Place your Office CD in the CD-ROM drive.
- Click the Start button, point to Settings and click Control Panel.
- Click to open Add/Remove Programs.
- On the Install/Uninstall tab, click to select Microsoft Office 97,
and then click Add/Remove.
- Click Finish.
- Click Continue, and fill in all the requested information until you get
to the screen that says:
Setup will install Microsoft Office in the following destination
Folder.
- Click OK.
- Click Typical, and then click Continue.
- Click to Restart Windows.
The Clipart, Office, Queries, and Templates folders will be subfolders of
the Microsoft Office folder.
Related Articles
For more information on Microsoft Word folder locations, please see the
following article in the Microsoft Knowledge base:
138059 How to Determine Where Word Looks for Templates
Modification Type: | Major | Last Reviewed: | 5/21/2001 |
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Keywords: | kbprb KB184950 |
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