XADM: Error Using From: Field When Replying to Public Folder (184545)

WORKAROUND

To work around this problem, you can do one of the following:

• Unhide the folder from the global address list.
• Add the public folder to the personal address book.
• Enter the Distinguished Name (DN) of the public folder.
  
  The Distinguished Name is an address that is unique in the entire organization. The following is an example of a DN:

  /o=EXCHNG_ORG/ou=EXCHNG_SITE/cn=Container1/cn=Container2/cn=Alias

To unhide a public folder from the global address list, follow these steps:

1. Select the public folder. On the File menu, select Properties.
2. Select the Advanced tab.
3. Clear the "Hide from address book" check box.
4. Click OK.

This process may take a short while to replicate around. At that point, you can select the public folder address from the global address list or type the address manually.

If you want to keep the public folder hidden, you can add it to the personal address book (PAB) using the following steps:

1. In the client, select the public folder.
2. On the File menu, select Properties.
3. Depending on the rights on the folder, select either the Administration tab or the Summary tab.
4. Click the "Personal Address Book" button.
5. Add the folder to the From: line using the PAB.