OFF98: Microsoft Office Manager Is Installed with No Icons (184362)


The information in this article applies to:

  • Microsoft Office 98 Macintosh Edition
This article was previously published under Q184362

SYMPTOMS

After you successfully install Microsoft Office 98, the Microsoft Office Manager appears, but no programs are listed on the menu.

CAUSE

This problem may occur when the following conditions are true:

  • You have previously installed the Microsoft Office Manager for Microsoft Office 4.2.x.

    -and-
  • You remove Microsoft Office 4.2.x before you install Office 98.

    -and-
  • You perform a run from network installation of Microsoft Office 98.

WORKAROUND

To work around this problem, manually place the menu items on the Microsoft Office Manager. To do this, follow these steps:

  1. On the Microsoft Office Manager menu, click Customize.
  2. Click to select the check box for the program you want to add to the Microsoft Office Manager menu.
  3. Click the Close box on the Microsoft Office Manager dialog box.
The programs you have selected in step 2 appear on the Microsoft Office Manager menu.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

REFERENCES

For more information about the Microsoft Office Manager, click Office Manager Help on the Office Manager menu (or on the Balloon Help menu if you are using a version of the Macintosh operating system earlier than 8.0). Click Microsoft Office Manager Overview in the list of Help topics.

For additional information, please see the following article in the Microsoft Knowledge Base:

179731 How to Install Office on a Network

Modification Type:MajorLast Reviewed:10/2/2002
Keywords:kbbug kbsetup KB184362
©2002 Microsoft Corporation. All rights reserved.