XL98: System Error Selecting Custom Chart Type with Keyboard (184263)



The information in this article applies to:

  • Microsoft Excel 98 Macintosh Edition

This article was previously published under Q184263

SYMPTOMS

When you attempt to select a custom chart type in step 1 of the Chart Wizard, you may receive one of the following error messages:
The application "Microsoft Excel" has unexpectedly quit, because an error of type 1 occurred.

You should save your work in other open applications and restart the computer.

-or-

The application "Microsoft Excel" has unexpectedly quit, because an error of type 3 occurred.

You should save your work in other open applications and restart the computer.

CAUSE

This problem occurs if you do the following:
  1. You click Chart on the Insert menu or you click the Chart Wizard button on the Standard toolbar.
  2. You click the Custom Types tab in the "ChartWizard - Step 1 of 4 - Chart Type" dialog box.
  3. You press a key on the keyboard.

WORKAROUND

To work around this problem, use your mouse pointer to select the chart type that you want to use.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Modification Type:MajorLast Reviewed:9/11/2002
Keywords:kbbug kbchart KB184263