WD97: Some Characters Missing/Cut Off When Displayed on Screen (184143)
The information in this article applies to:
- Microsoft Word 97 for Windows
This article was previously published under Q184143 SYMPTOMS
When you view your document in Word, some characters may either be missing
or the top (bottom) of some characters may be cut off.
This problem may affect the following types of characters:
- Underscores.
- Underlines.
- Characters with an ascender.
- Characters with a descender.
- International characters that contain an umlaut, acute accent, grave
accent, circumflex, or tilde.
- Objects that are inline with the text of your document. For example, a
picture that is not inserted in a frame or text box.
NOTE: This problem does not affect printing; that is, underscores,
underlines, and characters with an ascender, descender, or International
characters print correctly even though they may not be displayed correctly.
CAUSE
The problem may have one of the causes as described in the following cases:
Case 1
The line spacing of your text may be set to an exact height. When you set
the line spacing to Exactly and select a measurement that is equal to or
less than the height of the font, underscore and underline characters may
not be displayed and characters that have an ascender, descender, or an
umlaut may be cutoff. For example, if you set line spacing to Exactly 9-
point for a 10-point font, underscore and underline characters may be
cutoff.
NOTE: This problem may occur differently with different fonts.
Case 2
The printer driver may incorrectly substitute screen fonts at certain view
percentages. You can changing the printer driver to notice an immediate
difference, depending on the view you are using.
Case 3
The zoom that the document is set to may cause characters to have the top
or bottom portions of the screen font cut off. You can adjust the zoom from
75% to 100% in most cases to correct this visually.
RESOLUTION
This problem is a display only problem. Use one or more of the following
methods appropriate for your situation:
Method 1: Change the Document Zoom Setting
When you change the zoom percentage, Word may allow you to view the full
height of your text by using the following steps:
- On the View menu, click Zoom.
- Do one of the following:
- Under Zoom To, change to a larger setting. For example, change to
200 percent and then click OK.
- Under Percent, change the percentage to a larger setting. For
example, change the Percentage to 120 percent.
Method 2: Change the Document View
When you change the view of your document to either Outline or Master
Document view, Word will show the full height of your text. To change the
view of your document, click either Outline or Master Document on the View
menu.
NOTE: This problem occurs in both Normal and Page Layout view. When you
view your document in either Outline or Master Document view, paragraph
formatting is ignored.
Method 3: Change the Line Spacing- With your text selected, click Paragraph on the Format menu.
- Do one or both of the following:
- On the Indents And Spacing tab, change the Line Spacing setting to
something other than Exactly. For example, change the Line Spacing
setting to Single.
- Change the At setting to a setting slightly larger than the font
point size you are using in your document. For example, if your font
point size is 10-point, then change the At setting to 11-point.
Method 4: Change the Font or Point Size- With your text selected, click Font on the Format menu.
- On the Font tab, do one or both of the following:
- Change the Font setting to a different font.
- Change the Size setting to a smaller size than what you have your
line spacing set to. For example, if you have your line spacing set
to Exactly 12-point, then change the font size to 11-point.
REFERENCES
For additional information, please see the following article in the
Microsoft Knowledge Base:
192971 WD97: Definitions of Typography Terms in Word
Modification Type: | Major | Last Reviewed: | 11/14/2000 |
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Keywords: | kblayout kbprb KB184143 |
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