OL98: (IMO) No Menu Item for New Fax to Contact in Actions Menu (183788)


The information in this article applies to:

  • Microsoft Outlook 98
This article was previously published under Q183788
NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only".

For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express

SYMPTOMS

When you are in the Contacts folder, there is no option for "New Fax to Contact" in the Actions menu.

RESOLUTION

To send a fax to a contact when in the Contacts folder, follow these steps:
  1. Click to select the contact you want to send a fax to.
  2. On the Actions menu, click "New Message to Contact."
  3. When you are finished with your message, on the File menu, point to Send Using, and then click Symantec Winfax Starter Edition.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.
Modification Type:MajorLast Reviewed:11/21/2000
Keywords:kbbug KB183788
©2002 Microsoft Corporation. All rights reserved.