XCLN: Error: MAPI MapiSend Failed (183768)
The information in this article applies to:
- Microsoft Exchange Client 4.0
- Microsoft Exchange Client 5.0
- Microsoft Exchange Windows NT client 4.0
- Microsoft Exchange Windows NT client 5.0
- Microsoft Outlook 97 8.0
- Microsoft Outlook 97 8.01
- Microsoft Outlook 97 8.02
- Microsoft Outlook 97 8.03
This article was previously published under Q183768 SYMPTOMS
When you use MapiSend.exe from a command prompt to send an e-mail message,
you may receive one of the following error messages:
Error: MAPI MapiSend Failed: 14
Error: MAPI MapiSend Failed: 21
CAUSE
This problem occurs due to ambiguous name resolution.
If the sender's mailbox alias is ambiguous, the following error occurs:
Error: MAPI MapiSend Failed: 14
If the recipient's mailbox alias is ambiguous, the following error occurs:
Error: MAPI MapiSend Failed: 21
WORKAROUND
Make sure that the mailbox aliases for the sender and the recipient are not
ambiguous.
To test for ambiguity of names, perform the following steps:
- Type the recipient's (or sender's) name in the To box of a Microsoft
Outlook or Exchange Client standard Send form.
- Click the To button or use the CTRL+K keystroke to see if the names are
immediately resolved. If they are resolved without any prompting, they
are not ambiguous.
MORE INFORMATION
The MapiSend.exe is a Resource Kit utility that allows a user to send
messages with optional file attachments through Microsoft Exchange Server
from a Windows NT or Windows 95 command prompt.
NOTE: MapiSend.exe was formerly known as the Command-Line Mail Sender Tool
(Sendmail.exe). This program is also available in the Microsoft Mail
Resource Kit.
| Modification Type: | Minor | Last Reviewed: | 8/17/2005 |
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| Keywords: | kbprb KB183768 |
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