XCLN: Mailto: URL Appears in E-mail Message (183764)


The information in this article applies to:

  • Microsoft Outlook 97 8.0
  • Microsoft Outlook 97 8.01
  • Microsoft Outlook 97 8.02
  • Microsoft Outlook 97 8.03
  • Microsoft Exchange Client 4.0
  • Microsoft Exchange Client 5.0
  • Microsoft Exchange Windows NT client 4.0
  • Microsoft Exchange Windows NT client 5.0
This article was previously published under Q183764

SUMMARY

Messages that are sent with an e-mail message in the body may be converted to a MAILTO: URL format, as in the following example:

Sample as typed: 
  greg@company.com

When received: 
  greg@company.com <mailto:greg@company.com>

This occurs when you use Microsoft Word or another rich text editor that is Internet aware to compose e-mail.

MORE INFORMATION

Rich text e-mail editors that are Internet aware may show a friendly representation of an e-mail URL when the e-mail name is typed; however, the full URL text is embedded into the document and hidden from the sender.

When you use Microsoft Word, typing an Internet name will automatically convert an address to an embedded URL format by default. This is due to the auto-correct feature of Microsoft Word, and when active the e-mail name will be underlined in blue.

When the message is received, the name may appear in the extended URL format, as in the example above. This may cause problems with automated e- mail based applications that do not expect the address to be expanded.

In Microsoft Word, you can disable the Internet URL feature by following these steps:

  1. From the Tools menu, select AutoCorrect.
  2. In the AutoCorrect dialogue box, click the AutoFormat As You Type tab.
  3. Uncheck the "Internet and network paths with hyperlinks" option to disable the feature.
Other e-mail editors used with Exchange and/or Outlook clients may also exhibit this behavior.
Modification Type:MinorLast Reviewed:8/17/2005
Keywords:kbinfo KB183764
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