WD98: Envelope Return Address Prints Too Far to the Right (183119)



The information in this article applies to:

  • Microsoft Word 98 Macintosh Edition

This article was previously published under Q183119

SYMPTOMS

When you print an envelope, Microsoft Word may print the return address too far from the left edge of the envelope.

NOTE: This problem may also occur when you add the envelope to your Word document, and in print preview.

WORKAROUND

To work around this problem, change the From Left setting (under Return Address) from Auto to a specific value for your printer. To do this, follow these steps:
  1. On the Tools menu, click Envelopes And labels.
  2. On the Envelopes tab, click Options.
  3. Under Return Address, change the From Left setting to the value for your printer in the following table:
          If your installed printer is          Change the From Left setting to
          ----------------------------          -------------------------------
    
          HP DeskJet 800 Series                 0.74 inch
          HP DeskWriter 600 Series              0.54 inch
          HP DeskWriter 560 Series              0.62 inch
          HP DeskWriter 540 Series              0.74 inch
    						
    NOTE: The values listed are minimum settings. If you specify a smaller value for the From Left setting, your return address may be forced into the unprintable region of your printer and your return address may be cut off.

    If your printer is not listed, then try different values in the From Left box until your return address is positioned correctly.
  4. Click OK.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

The DeskJet and DeskWriter printers are manufactured by Hewlett-Packard, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Modification Type:MajorLast Reviewed:10/4/2002
Keywords:kbbug kbenvelope kblayout kbprint KB183119