XCLN: Error Message Installing E-forms on Non-Intel Computer (182887)



The information in this article applies to:

  • Microsoft Exchange Client 4.0
  • Microsoft Exchange Client 5.0
  • Microsoft Exchange Windows NT client 4.0
  • Microsoft Exchange Windows NT client 5.0

This article was previously published under Q182887

SYMPTOMS

When you try to install a new electronic form (e-form) created in the Electronic Forms Designer via an Exchange client by using the Tools / Options / Exchange Server / Manage Forms menu selections, the following error message may appear:
The form could not be installed, the required action was not successful
due to unspecified error!

CAUSE

You are trying to install the forms to a folder located on a non-Intel platform system.

WORKAROUND

Installing e-forms to a non-Intel-based platform will give the error message only when you are installing to the organization forms or public folder. If you install e-forms to a PST file or personal forms library, the installation is successful. This occurs because Visual Basic for e-forms and Visual Basic 4.0 were designed and compiled to run on Intel platforms only. Non-Intel platforms include Alpha, MIPS, RISC, and so on. To be able to install e-forms into the organization forms or public folder, install them on an Intel-based server in the organization and allow Exchange to replicate to the non-Intel platform.

Modification Type:MinorLast Reviewed:8/16/2005
Keywords:kbprb kbusage KB182887