Find Tab in Windows Help Uses System Default Character Set (182863)
The information in this article applies to:
- Microsoft Windows 95
- Microsoft Windows 98
This article was previously published under Q182863 SYMPTOMS
When you view the Find tab of a Windows Help file that uses a character
set other than the system default character set on a computer with
Multilingual Support and the appropriate keyboard layouts installed, you
may experience the following symptoms:
- The list of keywords may contain entries that appear as all question
marks(?) instead of characters from the appropriate character set.
- If you change the keyboard layout from the system default, text you
typed into the "Type the word(s) you want to find" box may reflect the
new keyboard layout, but not the new character set that corresponds to
that keyboard layout. The system default character set is used.
- When you type the words from the appropriate character set using the
appropriate keyboard layout, the text you type may not match the
keywords in the list.
Note that text on the Index tab is displayed correctly, and text you type
into the "Type the first few letters of the word you're looking for" box
on the Index tab is displayed in the correct character set.
For example, if a Windows Help file contains text using the Cyrillic
character set (code page 1251) that has been properly compiled using the
Windows Help Compiler, Cyrillic text is not properly displayed in the Find
tab. When you view the Find tab, Cyrillic text is displayed as question
marks and typing text into the "Type the word(s) you want to find" box
displays extended ANSI characters instead of Cyrillic when the Russian
keyboard layout is used. This occurs even if Multilingual Support and the
Russian keyboard layout are properly installed.
CAUSE
This behavior occurs because the full-text search engine that provides the
functionality for the Find tab in the Windows Help file does not implement
National Language Support.
RESOLUTION
To work around this issue in the Pan-Euro version of Windows 95/98,
reinstall Windows 95/98 into a new folder and configure the appropriate
character set as the system default character set.
For example, to support Russian text, you can install the Pan-Euro version
of Windows 95/98 into a new folder with Multilingual Support enabled, and
you can set the Regional Settings to Russia during Setup. This sets the
system default character set to code page 1251 (Cyrillic)
NOTE: This option is not available in U.S. version of Windows 95/98.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Windows 95 and
Microsoft Windows 98.
Modification Type: | Minor | Last Reviewed: | 12/16/2004 |
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Keywords: | kbenv kbprb kbui KB182863 |
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