XL98: Error Quitting Excel While Office Assistant Is Displayed (182803)
The information in this article applies to:
- Microsoft Excel 98 Macintosh Edition
This article was previously published under Q182803 SYMPTOMS
In Microsoft Excel, after you press COMMAND+Q to close the program, you
receive one of the following error messages:
The application "Microsoft Excel" has unexpectedly quit, because an
error of type 2 occurred.
You should save your work in other open applications and restart the
computer.
Sorry, a system error occurred.
"Microsoft Excel"
error type 11
The application "Microsoft Excel" has unexpectedly quit, because an
error of type 1 occurred.
You should save your work in other open applications and restart the
computer.
CAUSE
This problem may occur when the following conditions are true:
- You enter data in a workbook.
-and-
- You start the Visual Basic Editor.
-and-
- You click the Office Assistant, and then click Options to display the
Office Assistant dialog box.
-and-
- You press COMMAND+Q to quit Excel. When you are prompted to save the
file, you click Save and save the file.
RESOLUTION
To resolve this problem, close the Office Assistant by clicking the upper-
left corner of the window before you quit Excel.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products
listed at the beginning of this article.
REFERENCES
For more information about the Office Assistant, click Contents And Index
on the Help menu (or on the Balloon Help menu if you are using a version of
the Macintosh operating system earlier than 8.0), click the Index button in
Microsoft Excel Help, type the following text
Office Assistant, overview
and then click Show Topics. Select the "Ways to get assistance while you
work" topic, and click Go To. If you are unable to find the information you
need, ask the Office Assistant.
| Modification Type: | Major | Last Reviewed: | 9/11/2002 |
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| Keywords: | kbbug KB182803 |
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