XADM: Error Message: Could Not Open Emsmdb32.dll During Upgrade (182510)


The information in this article applies to:

  • Microsoft Exchange Server 5.0
This article was previously published under Q182510
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129972Computer viruses: description, prevention, and recovery

SYMPTOMS

During the upgrade to Exchange Server 5.0 Service Pack 2, you may receive the following error message:
Could not open the file named d:\<%winnt%>\system32\EMSMDB32.DLL. It is
in use by another application.

CAUSE

An application such as the Microsoft Exchange Administrator program has the file locked open.

WORKAROUND

To work around this problem, make sure the Microsoft Exchange Administrator and other Exchange Server-aware applications are not in use during the upgrade process.

MORE INFORMATION

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

162658 XCLN: Exchange Setupfor Windows NT Fails on Emsmdb32.dll

You may receive this error if you are running Norton Antivirus during the upgrade. To resolve the issue, turn off Norton Antivirus to allow the service pack setup to finish.
Modification Type:MinorLast Reviewed:4/21/2005
Keywords:kbprb kbusage KB182510
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