OS/400 Version 3 Release 7 password synchronization may fail (182417)


The information in this article applies to:

  • Microsoft SNA Server 3.0
  • Microsoft SNA Server 3.0 SP1
  • Microsoft SNA Server 3.0 SP2
  • Microsoft SNA Server 4.0
  • Microsoft SNA Server 4.0 SP4
  • Microsoft Host Integration Server 2000
  • Microsoft Host Integration Server 2000 SP1
This article was previously published under Q182417

SYMPTOMS

SNA Host Security Integration provides Windows Password Synchronization with AS/400s and mainframes. If password synchronization is configured for use with an AS/400 running OS/400 Version 3 Release 7, this function may fail.

OS/400 may log the following error message:
Message ID . . . . . . : CPI96C4
Date sent . . . . . . : 12/31/97 Time sent . . . . . . :
13:32:10

Message . . . . : Password not correct for user profile.

Cause . . . . . : The password received by the APPC sign-on transaction
program in job 247945/QUSER/QACSOTP for user <AS/400 User Name> was not
correct.
Recovery . . . : Have the user correct the password and try the request
again.
Note: This problem does not happen with OS/400 V3R1, V3R2, V3R6 or V4R1.

WORKAROUND

A fix is available from IBM that corrects the problem. The APAR (Authorized Problem Analysis Report) is SA61192 and PTF (Program Temporary Fix) is SF38334.

STATUS

OS/400 is manufactured by IBM Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

For information about how to contact IBM, query in the Knowledge Base for one of the following articles:

65416 Hardware Software Third-Party Vendor Contact list, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Modification Type:MinorLast Reviewed:8/27/2004
Keywords:kbprb KB182417
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