XL97: Cannot Shut Down Windows While Excel Viewer is Running (181887)
The information in this article applies to:
- Microsoft Excel 97 Viewer
This article was previously published under Q181887 SYMPTOMS
When you attempt to shut down or restart your computer, the computer does
not shut down or restart as expected.
CAUSE
This problem will occur if the Microsoft Excel 97 Viewer is running when
you attempt to shut down or restart your computer. When you attempt to shut
down or restart your computer, all other programs may be closed, but the
Excel 97 Viewer will remain open.
WORKAROUND
To work around the problem, close the Excel 97 Viewer before
you attempt to shut down or restart your computer.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products
listed at the beginning of this article.
Modification Type: | Minor | Last Reviewed: | 9/22/2005 |
---|
Keywords: | kbHotfixServer kbQFE kbbug kbfix KB181887 |
---|
|