OL98: (CW) Msg: No Recipients Have Reported Reading This Message (181016)
The information in this article applies to:
This article was previously published under Q181016 NOTE: These procedures only apply if you have installed Outlook with the
Corporate Workgroup/Other option. This option allows you to use Messaging
Application Programming Interface (MAPI) services. To determine your
installation type, on the Help Menu click About Microsoft Outlook. In
About Microsoft Outlook you should see "Corporate" if you have the
Corporate Workgroup installation.
SYMPTOMS
When you attempt to recall a sent message in Microsoft Outlook 98, you may
receive the following message:
No recipients have reported reading this message.
This message may be erroneous. Some recipients may have read the message.
CAUSE
The message was sent without enabling Read Receipts.
RESOLUTION
Enable Read Receipts on the message before sending it by following these
steps:
- On the View menu, click Options.
- Click to select, "Tell me when this message has been read," and click
Close.
To enable Read Receipts for all messages:
- On the Tools menu, click Options and on the Preferences tab, click E-
mail Options and then click Tracking Options.
- Click to select "Tell me when all messages have been read," and
click OK.
If a recipient has read the message, the Recall This Message dialog box
will read:
At least <number> recipients have already read this message.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Outlook 98.
We are researching this problem and will post new information here in the
Microsoft Knowledge Base as it becomes available.
Modification Type: | Major | Last Reviewed: | 8/10/1999 |
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Keywords: | kbbug KB181016 |
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