OL98: (CW) Err Msg: "Cannot Perform the Requested Operation" When Right-Clicking Send Options (180983)
The information in this article applies to:
This article was previously published under Q180983
NOTE: These procedures only apply if you have installed Outlook with the
Corporate Workgroup/Other option. This option allows you to use Messaging
Application Programming Interface (MAPI) services. To determine your
installation type, on the Help Menu click About Microsoft Outlook. In About
Microsoft Outlook you should see "Corporate" if you have the Corporate
Workgroup installation.
SYMPTOMS
When you use the right mouse button to click a resolved recipient name, and
then click Send Options on the shortcut menu, you may receive the following
error message:
Cannot perform the requested operation. The command selected is not
valid for this recipient. To set Send Options for this message, click
Properties on the File menu.
CAUSE
The Outlook Address Book and the Personal Address Book used with Outlook do
not have the ability to provide send options for a particular address.
MORE INFORMATION
Addresses for an Outlook item are entered from a variety of sources,
including the Address Books. An Address Book can potentially include send
options for a particular name.
Currently, the typical address books, Outlook Address Book and Personal
Address Book used by Outlook do not provide sending options; therefore
for practically all addresses, you may receive the error message mentioned
in the "Symptoms" section.
Modification Type: | Major | Last Reviewed: | 8/13/1999 |
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Keywords: | kberrmsg kbprb KB180983 |
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