Computer Hangs When Installing Additional Components (180968)
The information in this article applies to:
- Microsoft Internet Explorer 1.0 for Windows 95
- Microsoft Internet Explorer 2.0 for Windows 95
- Microsoft Internet Explorer 3.0 for Windows 95
- Microsoft Internet Explorer 3.01 for Windows 95
- Microsoft Internet Explorer 3.02 for Windows 95
- Microsoft Internet Explorer 4.0 for Windows 95
- Microsoft Internet Explorer 4.01 for Windows 95
- Microsoft Internet Explorer 5.0 for Windows 95
- Microsoft Internet Explorer 5.01 for Windows 95
- Microsoft Internet Explorer 5.5 for Windows 95
- Microsoft Internet Explorer 3.x for Windows 95
- Microsoft Internet Explorer 4.x for Windows 95
- Microsoft Internet Explorer 2.0 for Windows NT 4.0
- Microsoft Internet Explorer 3.0 for Windows NT 4.0
- Microsoft Internet Explorer 3.01 for Windows NT 4.0
- Microsoft Internet Explorer 3.02 for Windows NT 4.0
- Microsoft Internet Explorer 4.0 for Windows NT 4.0
- Microsoft Internet Explorer 4.01 for Windows NT 4.0
- Microsoft Internet Explorer 5.0 for Windows NT 4.0
- Microsoft Internet Explorer 5.01 for Windows NT 4.0
- Microsoft Internet Explorer 5.5 for Windows NT 4.0
This article was previously published under Q180968 SYMPTOMS
When you attempt to install additional components from the Internet
Explorer 4.0 Component Download Web page, your computer may stop responding
(hang) after you receive the following message:
Internet Explorer 4.01 SP1 setup is initializing
CAUSE
This behavior can occur if a registry key is damaged or contains an
incorrect value.
RESOLUTION
To resolve this issue, use either of the following methods:
Method 1- Click Start, and then click Run.
- In the Open box, type regsvr32 asctrls.ocx,
and then click OK.
- Click Start, and then click Run.
- In the Open box, type regsvr32 inseng.dll,
and then click OK.
Method 2- Restart Windows 95, press the F8 key when you see the "Starting Windows
95" message, and then choose Safe Mode Command Prompt Only from the
Startup menu.
- At the command prompt, type the following lines, pressing ENTER after
each line:
cd \windows\system
ren asctrls.ocx asctrls.old
ren inseng.dll inseng.old
ren advpack.dll advpack.old
ren w95inf16.dll w95inf16.old
ren w95inf32.dll w95inf32.old
- Restart your computer normally.
- Uninstall and then reinstall Internet Explorer.
For information about uninstalling Internet Explorer, please see the
following article in the Microsoft Knowledge Base:
174265
How to Uninstall Internet Explorer 4.0
| Modification Type: | Major | Last Reviewed: | 12/16/2003 |
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| Keywords: | kbprb kbsetup KB180968 |
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