OFF98: Type 1 Crash When Using Now Utilities Version 6.7 (180837)
The information in this article applies to:
- Microsoft Office 98 Macintosh Edition
This article was previously published under Q180837 SYMPTOMS
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** - WARNING - **
** THE INFORMATION BELOW IS PRELIMINARY AND HAS NOT BEEN **
** CONFIRMED, EDITED, OR TESTED BY MICROSOFT. USE ONLY **
** WITH DISCRETION. **
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When you click the Office Assistant, Word may quit with a Type 1 system
error.
CAUSE
This problem may be caused by a corrupted Now Utilities preferences file.
WORKAROUND
This problem may be resolved if you move the Now Utilities preferences file
to the desktop, and then restart Word.
NOTE: The Now Utilities preferences file should be located in the following
folder:
Macintosh HD:System Folder:Preferences:Now Utilities Prefs
To resolve this behavior see the Now Utilities Knowledge Base "General
Troubleshooting Tips for Mac" article. You can find this article at
the following Now Software Web site:
STATUS
This problem may occur when you use Microsoft Word 98 Macintosh Edition and
Now Utilities version 6.7.
REFERENCES
For additional information, please see the following article in the
Microsoft Knowledge Base:
122195 WD: Troubleshooting Mac System Errors That Occur in MacWord
Modification Type: | Major | Last Reviewed: | 10/2/2002 |
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Keywords: | kb3rdparty kberrmsg kbprb KB180837 |
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