Pointer Movement Is Slow or Jerky (180682)
The information in this article applies to:
- Microsoft IntelliPoint software 2.0
- Microsoft IntelliPoint software 2.0a
- Microsoft IntelliPoint software 2.1
This article was previously published under Q180682 SYMPTOMS
When you use one of the IntelliPoint software versions listed above, the
pointer movement may be slow or jerky and button clicks may not be
recognized.
CAUSE
This issue can occur if the Hewlett-Packard OfficeJet software is running
on your computer.
RESOLUTION
To work around this issue, quit the OfficeJet software by following these
steps.
NOTE: When you quit the OfficeJet software, you are not able to print to
your OfficeJet printer until you restart your computer.
- Press CTRL+ALT+DELETE to open the Close Program dialog box.
- Click Hpostart, and then click End Task.
STATUS
The OfficeJet software is manufactured by Hewlett-Packard, a vendor
independent of Microsoft; we make no warranty, implied or otherwise,
regarding this product's performance or reliability.
| Modification Type: | Major | Last Reviewed: | 7/25/2001 |
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| Keywords: | kb3rdparty kbHardware kbprb KB180682 |
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