XFOR: How to Remove, Reinstall, and Verify Dirsync Configuration (180434)

MORE INFORMATION

Removing and Reinstalling on the Microsoft Exchange Server Computer

1. Stop the Microsoft Exchange Directory Synchronization service. To do so, follow these steps:
   
   
   1. In Control Panel, double-click Services.
   2. Click the Microsoft Exchange Directory Synchronization service, click Stop, click Yes, and then click Close.
2. Delete the dirsync server object in the Administrator program. To do so, follow these steps:
   
   
   1. Click Start, point to Programs, point to Microsoft Exchange, and then click Microsoft Exchange Administrator.
   2. In the left pane, click Connections under the appropriate Microsoft Exchange Server site. In the right pane, click the dirsync server object, click Delete on the Edit menu, and then click Yes.
   NOTE: Before you delete the dirsync server object, you must delete any requestor objects under it.
3. Delete the $System recipient. To do so, click Recipients under the appropriate Microsoft Exchange Server site in the left pane of the Administrator window. In the right pane, click the $System recipient, click Delete on the Edit menu, and then click Yes.
   
   NOTE: The $System recipient is a hidden, custom recipient. To view this recipient in the Administrator program, verify that All and Hidden Recipients are selected on the View menu.
4. Copy all the files in the Exchsrvr\Dxadata folder to a temporary folder.
5. Create a new dirsync server object. To do so, follow these steps:
   
   
   1. In the Administrator program, point to New Other on the File menu, and then click Dirsync Server.
   2. Enter the appropriate information, and then click OK.
6. Enable maximum logging for dirsync. To do so, follow these steps:
   
   
   1. In the Administrator program, click the appropriate server in the left pane. In the right pane, click Directory Synchronization, and then click Properties on the File menu.
   2. Click the Diagnostics Logging tab, click MSExchangeDX in the list of categories, click Maximum, and then click OK.
7. Save the contents of the application log, and then clear all events from the log. To do so, follow these steps:
   
   
   1. Click Start, point to Programs, point to Administrative Tools (Common), and then click Event Viewer.
   2. On the Log menu, click Application.
   3. On the Log menu, click Save As, type a file name in the File Name box, and then click Save.
   4. On the Log menu, click Clear All Events, click No, and then click Yes.
   5. On the Log menu, click Exit.
8. Start the Microsoft Exchange Directory Synchronization service. To do so, follow these steps:
   
   
   1. In Control Panel, double-click Services.
   2. Click the Microsoft Exchange Directory Synchronization service, click Start, and then click Close.

Removing and Reinstalling on the Microsoft Mail for PC Networks Computer

1. Reset the dirsync numbers. To do so, type the following command at a command prompt, and then press ENTER:

   listds admin -p<password> -d<drive> -r -z

   where <password> is the password for the Admin account and <drive> is the network drive that is mapped to the Microsoft Mail postoffice.
2. Use the Microsoft Mail administrator program to perform a full export. To do so, start the administrator program, select Config, select DirSync, select Requestor, and then select Export.
3. Reset the dirsync mailbags. To do so, type the following commands at a command prompt, pressing ENTER after each command:

   cd exchsrvr\connect\msmcon\maildata\mbg
   ren system.mbg system.old
   ren inqueue.mbg inqueue.old
   cd exchsrvr\connect\msmcon\maildata\key
   ren system.key system.old
   ren inqueue.key inqueue.old
   debug system.key

   At the Debug prompt, type the following commands, pressing ENTER after each command:

   -rcx
   CX 0000
   :230
   -f100,32f,0
   -w
   -q

   Type the following commands at the command prompt, pressing ENTER after each command:

   copy system.key inqueue.key
   cd exchsrvr\connect\msmcon\maildata\mbg
   type nul > inqueue.mbg
   type nul > system.mbg

Verifying the Dirsync Configuration