XADM: Remote Monitoring Increases Open Handles on Server (180350)
The information in this article applies to:
- Microsoft Exchange Server 5.5
This article was previously published under Q180350 SYMPTOMS
When you start Performance Monitor and connect to a remote Microsoft
Exchange Server computer, the number of handles open on the server
increases. When you quit Performance Monitor, the number of handles open on
the server decreases, but it may still be higher than before you connected
to the server. If you repeatedly start and quit Performance Monitor
remotely, the increase in the number of open handles may be significant.
This problem also occurs with other programs that are used to remotely
monitor the performance of a Microsoft Exchange Server computer. The
problem does not occur when you use Performance Monitor locally.
CAUSE
When a program connects to the registry on a remote server to obtain
information about the server's performance, multiple handles are opened by
one or more Microsoft Exchange Server dynamic-link libraries (DLLs). When
the connection ends, the DLLs do not properly close the handles.
WORKAROUND
To prevent this problem from occurring, use Performance Monitor locally
instead of remotely.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem has been corrected in the latest U.S. Service
Pack for Microsoft Exchange Server version 5.5. For information on
obtaining the Service Pack, query on the following word in the Microsoft
Knowledge Base (without the spaces):
MORE INFORMATION
When a program connects to a remote registry to obtain performance
information, it uses a different method than it uses to connect to the
local registry. The problem described in this article only occurs when the
remote method is used.
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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| Keywords: | kbbug kbfix KB180350 |
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