SMS: Remote Control Fails to Bring Up the Quick Viewer Window (179560)


The information in this article applies to:

  • Microsoft Systems Management Server 1.2
This article was previously published under Q179560

SUMMARY

When attempting to start a Remote Control session with a Windows NT Server from the Systems Management Server Administrator program, you may see the Current Status change from "Viewing" to "Done" without ever bringing up the Quick Windows Viewer.

MORE INFORMATION

To work around this problem, stop and restart the Systems Management Server Remote Control Agent Service on the Windows NT Server client computer.
Modification Type:MinorLast Reviewed:6/14/2005
Keywords:kbprb kbsmsAdmin KB179560
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