PUB98: Changes to LaserJet 4 Properties Not Updated in Publisher (179401)

SYMPTOMS

There are some changes you can make to the Hewlett-Packard (HP) LaserJet 4 Properties from Control Panel that you cannot make from the Print or Printer Setup dialog box in Microsoft Publisher. These include:

Changing the amount of printer memory.
Turning Page Protection on or off.
Adding or removing font cartridges.

Even though you cannot change these settings from Publisher, they are saved with your publication. Therefore, if you turn off Page Protection in Control Panel, your existing publication will still act as though Page Protection is turned on.

RESOLUTION

Follow these steps to make sure that the printer properties in your publications match the current HP LaserJet 4 properties:

Open the publication.
On the File menu, click Print Setup.
From the list of installed printers, select a printer that is not an HP LaserJet 4. Click OK.
On the File menu, click Print Setup again.
From the list of installed printers, select the HP LaserJet 4 again. Click OK.

You will have to do this for each publication you want to have the updated LaserJet 4 properties.

NOTE: In most cases problems will not result if these properties are not updated in all your publications. If you install a new font cartridge, for example, it might not be important to you to update existing publications that do not use any of the fonts in the new cartridge. If you are having a printing problem that is caused by a Page Protection setting, however, you will need to follow this procedure for each publication that exhibits the problem.