FP97: 32-bit TCP/IP Missing Error After Installing Winsock 2.0 (179267)
The information in this article applies to:
- Microsoft FrontPage 97 for Windows
This article was previously published under Q179267 For a Microsoft FrontPage 98 version of this article, see 194347.
SYMPTOMS
When you attempt to start FrontPage, you may see the following error
message:
FrontPage requires 32-bit TCP/IP networking. You do not have 32-bit
TCP/IP networking installed. Would you like to see help on how to
install it?
CAUSE
This message appears after you install Windows Sockets (Winsock) 2.0
because FrontPage may not detect that you have TCP/IP installed if a
dynamic host configuration protocol (DHCP) server is not available.
If you are connected to the network, and a DHCP server is available,
FrontPage will operate normally.
RESOLUTION
To resolve this behavior, restore Windows Sockets 1.1 and then install
the Windows Sockets 2.0 update. To do this, follow these steps:
- Restore Windows Sockets 1.1.
a. On the Windows Start menu, click Run.
b. In the Open box, type the following command
C:\<windir>\ws2bakup\ws2bakup.bat
where <windir> is the folder in which you installed Windows.
NOTE: If you receive a message indicating a sharing violation has
occurred, press the A key to stop running this command. Repeat
this step until the batch file has finished running and then
follow these steps:
1) On the Windows Start menu, click Shutdown.
2) Click "Restart the Computer in MS-DOS Mode" and then click
OK.
3) At the command prompt, type "c:\<windir>\ws2bakup\ws2bakup.bat"
(without the quotation marks) and press ENTER.
NOTE: If you receive an error message while updating the
registry, ignore the error.
4) Type "exit" (without the quotation marks). Windows will restart.
- Download the Ws2setup.exe file from the following Microsoft World Wide
Web site:
http://www.microsoft.com/Windows95/downloads/contents/WUAdminTools/S_WUNetworkingTools/W95Sockets2/ReleaseNotes/ReleaseNotes.asp
Note in which folder you saved the Ws2setup.exe file.
- On the Windows Start menu, click Run.
- In the Open box, type the following command
<path>\ws2setup.exe
where <path> is the folder in which you saved the Ws2setup.exe file
when you downloaded it. Click OK.
- When the Windows Sockets 2 Setup program has finished running,
restart the computer. To do this, follow these steps:
a. On the Windows Start menu, click Shutdown.
b. In the Shut Down Windows dialog box, click Restart and then
click OK.
After the computer restarts, the Windows Sockets 2 installation will
be finished and you will be able to run FrontPage.
NOTE: This error may also occur on a Windows NT system. If you still have
a problem after following the procedure in the "Resolution" section of this
article, please see the following article in the Microsoft Knowledge Base:
http://support.microsoft.com/support/kb/articles/q151/2/37.asp
Modification Type: | Major | Last Reviewed: | 9/26/2001 |
---|
Keywords: | kbbug KB179267 |
---|
|