XADM: NDR Not Sent If Allow Rich Text Option Is Selected (179153)
The information in this article applies to:
- Microsoft Exchange Server 5.0
This article was previously published under Q179153 SYMPTOMS
This problem occurs when you are using the Japanese localized version of
Microsoft Exchange Server version 5.0. If an e-mail message is sent to a
custom recipient on Exchange Server and is not delivered because of an
error in the custom recipient's address, no non-delivery report (NDR) is
ever generated and returned to the original sender.
This problem occurs when the Allow Rich Text In Messages option is selected
for that custom recipient.
WORKAROUND
To work around this problem:
- Clear the Allow Rich Text In Messages option. This will allow NDRs to
be generated successfully.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.0. This problem has been corrected in the latest U.S. Service
Pack for Microsoft Exchange Server version 5.0. For information on
obtaining the Service Pack, query on the following word in the Microsoft
Knowledge Base (without the spaces):
MORE INFORMATION
NOTE: This problem only occurs when you use Japanese Exchange Server
version 5.0 installed on Japanese Windows NT Server version 4.0 and
retrieve mail with the Japanese Outlook Express client.
| Modification Type: | Minor | Last Reviewed: | 9/23/2005 |
|---|
| Keywords: | kbHotfixServer kbQFE kbbug kbfix KB179153 |
|---|
|