Cannot View Internet Explorer 4.0 Component Download Page (178950)



The information in this article applies to:

  • Microsoft Internet Explorer 4.01 for Windows NT 4.0
  • Microsoft Internet Explorer 4.0 for Windows NT 4.0

This article was previously published under Q178950

SYMPTOMS

When you try to view the Internet Explorer 4.0 Component Download page, you may receive one of the following error messages:
  • Error occurred Please reinitialize browser.
  • Please wait.. Internet 4.0 setup is initializing.


    Note that Internet Explorer may stop responding (hang) after this message is displayed.

CAUSE

This behavior can occur if you have a Digital Processing System (DPS) Perception Video Recorder card installed with the DPSPVR device running in Microsoft Windows NT 4.0.

RESOLUTION

To resolve this issue, perform the following steps:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Devices.
  3. Click the DPSSVR device, and then click Stop.
  4. Click Close.
NOTE: You cannot use the Perception Video Recorder after you stop the DPSSVR device. To use the Perception Video Recorder, start the DPSSVR service using the Devices tool in Control Panel, or restart your computer.

MORE INFORMATION

The Perception Video Recorder is manufactured by Digital Processing System Inc., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Modification Type:MajorLast Reviewed:11/5/2003
Keywords:kb3rdparty kbenv KB178950