PUB98: Cannot Create Online Document Error Publishing Web (178610)

RESOLUTION

You can determine whether the problem is caused by the filter file, Gifimp32.flt, or by a problem with the Windows registry by doing the following:

1. In Publisher, click Create New Publication on the File menu.
2. In the Publisher startup dialog box, click the Blank Page tab and then click the Web Page icon. Click OK.
3. Draw a single text frame and type a few words into it.
4. On the File menu, click Web Site Preview.

If you do not receive the error message, replace the Gifimp32.flt file. If you do receive the error, remove the registry entries for the GIF filter and reinstall Publisher.

To Replace Gifimp32.flt

1. Rename the file Gifimp32.flt. By default, this file is located in the following folder:

         C:\Program Files\Common Files\Microsoft Shared\Grphflt
   						

2. You can copy this file from the following folder on the Publisher CD:

         D:\Shared\Grphflt
   						

   assuming that D: is the drive letter of your CD-ROM drive. If you have Publisher on disk, you can replace this file by running Publisher Setup and clicking the Reinstall button in the Maintenance Mode Setup dialog box.

To Remove the GIF Import Filter Registry Entries

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it.

If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).

1. Start the Registry Editor and delete the following keys:

      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Gif
   
      HKEY_LOCAL_MCHINE\SOFTWARE\Microsoft\Shared Tools\Graphics Filters\Import\GIF
   
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Graphics Filters\Export\GIF
   						

2. Open the following key:

     HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs
   						

3. Delete the Value called:

     C:\Program Files\Common Files\Microsoft Shared\Grphflt\Gifimp32.flt
   						

4. Exit the Registry Editor.
5. Start Publisher. When you start Publisher, it checks the registry for the following key:

     HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Graphics\Filters\Export\GIF
   						

   If this key is missing, Publisher will add the key.

   File Size: 130,048 bytes
   File Date: August 6, 1996
   Version #: 96061402