SNA Server May Fail to Log Event 624 and Create Snadump.log (178255)
The information in this article applies to:
- Microsoft SNA Server 3.0
- Microsoft SNA Server 3.0 SP1
- Microsoft SNA Server 3.0 SP2
This article was previously published under Q178255 SYMPTOMS
When SNA Server or an SNA application ends abnormally due to an access
violation or internal breakpoint, SNA Server normally logs an Event 624 and
produces an Snadump.log file in the <snaroot>\traces directory, to assist
support personnel in diagnosing problems. In some cases, SNA Server fails
to log an Event 624 and produce an Snadump.log file.
CAUSE
In some cases, the SNA Server exception handling code was failing to
produce an <snaroot>\traces\snadump.log following an access violation or
unhandled exception in an SNA Server module.
STATUS
Microsoft has confirmed this to be a problem in SNA Server 3.0 (including
SP1 and SP2).
This problem was corrected in the latest SNA Server version 3.0 U.S.
Service Pack. For information on obtaining this Service Pack, query on
the following word in the Microsoft Knowledge Base (without the spaces):
Modification Type: | Minor | Last Reviewed: | 9/22/2005 |
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Keywords: | kbHotfixServer kbQFE kbbug kbfix KB178255 |
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