XCLN: Microsoft Outlook Displays Incorrect Size for Attachments (178221)
The information in this article applies to:
- Microsoft Outlook 97 8.0
- Microsoft Outlook 97 8.01
- Microsoft Outlook 97 8.02
- Microsoft Outlook 97 8.03
- Microsoft Exchange Server 5.5
This article was previously published under Q178221 SYMPTOMS
When you view the properties of an attachment in Microsoft Outlook 97, the
size of the attachment may appear to be smaller than its actual size. The
size displayed in the Properties dialog box is rounded down to the nearest
kilobyte (KB), megabyte (MB), or gigabyte (GB). The following examples
illustrate this behavior:
Actual Size Display Size Difference
=========== ============ ==========
1.0 KB 1KB -
1.4 KB 1KB 400 bytes
1.9 KB 1KB 900 bytes
2.0 MB 2MB -
2.2 MB 2MB 200 KB
2.9 MB 2MB 900 KB
3.0 GB 3GB -
3.3 GB 3GB 300 MB
3.9 GB 3GB 900 MB
WORKAROUND
To determine the correct size of the file, save the file to your hard disk
drive and view the file's properties in Windows Explorer. To do this,
perform the following steps:
- Open the message.
- From the File menu, select Save Attachments.
- Select the attachment from the list, and click OK.
- Save the file to a directory on your hard disk drive.
- Using Windows Explorer, view the file's properties to determine the
correct file size.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products
listed at the beginning of this article. We are researching this problem
and will post new information here in the Microsoft Knowledge Base as it
becomes available.
Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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Keywords: | kbbug KB178221 |
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