Cluster Service Ignores Network Cards (175141)


The information in this article applies to:

  • Microsoft Windows NT Server, Enterprise Edition 4.0
  • Microsoft Cluster Server
This article was previously published under Q175141

SYMPTOMS

If you install the Remote Access Service (RAS) with Microsoft Cluster Server (MSCS), network adapters may be ignored by the cluster software.

RESOLUTION

NOTE: For additional information before you begin this workaround, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: 162205
TITLE : "Stop 0x1E" Message Reinstalling Windows NT with SP3 and RAS

To work around this problem, uninstall RAS and the network card(s) that are not being detected. Then reinstall the network card(s), followed by RAS.

After you reinstall RAS, it is possible you may encounter one or both of the following errors:

  • Your computer restarts repeatedly.
  • You receive the following error message:

    STOP: 0x0000001E (0xC0000005, 0xFF1BBD79, 0x00000000, 0x00000038)
    KMODE_EXCEPTION_NOT_HANDLED Address ff1bbd79 has base at ff1ae000 - tcpip.sys
If you receive either or both of these errors, refer back to the Knowledge Base article mentioned above.
Modification Type:MinorLast Reviewed:1/5/2006
Keywords:kbsetup KB175141
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