XCON: Messages Are Lost When MTA Size Limit Is Exceeded (174895)
The information in this article applies to:
- Microsoft Exchange Server 4.0
- Microsoft Exchange Server 5.0
This article was previously published under Q174895 SYMPTOMS
Administrators of Microsoft Exchange Server will notice the following
problem. Messages that exceed the size limit imposed on the message
transfer agent (MTA) "disappear." The message clears the client's outbox
and leaves the MTA work queue but is not delivered to the target
recipient. No over-limit notice is returned to the sender. Message tracking
does not locate the message. If a message under 5 MB is sent, the message
is received normally, and message tracking locates the message. Event log
shows Event ID 62, showing the message being handed back to the store.
CAUSE
It appears the MTA does not recognize the messages that exceed the size
limit and hands the messages back to the store. A message that exceeds the
size limit on the MTA still leaves the outbox. The non-delivery report
(NDR) message is created when you look at the event viewer, but no NDR
arrives at the client.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 4.0. This problem has been corrected in the latest U.S. Service
Pack for Microsoft Exchange Server version 4.0. For information on
obtaining the Service Pack, query on the following word in the Microsoft
Knowledge Base:
| Modification Type: | Minor | Last Reviewed: | 9/23/2005 |
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| Keywords: | kbHotfixServer kbQFE kbbug kbfix kbusage KB174895 |
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