Cannot Update Subscriptions Automatically with America Online (174839)



The information in this article applies to:

  • Microsoft Internet Explorer 1.0 for Windows 95
  • Microsoft Internet Explorer 2.0 for Windows 95
  • Microsoft Internet Explorer 3.0 for Windows 95
  • Microsoft Internet Explorer 3.01 for Windows 95
  • Microsoft Internet Explorer 3.02 for Windows 95
  • Microsoft Internet Explorer 4.0 for Windows 95
  • Microsoft Internet Explorer 4.01 for Windows 95
  • Microsoft Internet Explorer 5.0 for Windows 95
  • Microsoft Internet Explorer 5.01 for Windows 95
  • Microsoft Internet Explorer 5.5 for Windows 95
  • Microsoft Internet Explorer 3.x for Windows 95
  • Microsoft Internet Explorer 4.x for Windows 95
  • Microsoft Internet Explorer 4.0 for Windows 98
  • Microsoft Internet Explorer 4.01 for Windows 98
  • Microsoft Internet Explorer 5.0 for Windows 98
  • Microsoft Internet Explorer 5.01 for Windows 98
  • the operating system: Microsoft Windows 98

This article was previously published under Q174839

SYMPTOMS

You cannot use schedules to update subscriptions when America Online is your Internet service provider (ISP).

CAUSE

To use schedules for subscription updates, you must use Microsoft Dial-Up Networking as your dialer to establish a connection to your ISP. America Online uses a proprietary dialer.

RESOLUTION

To work around this issue, manually update your subscriptions. To do so, follow these steps:
  1. Connect to America Online.
  2. In Internet Explorer, click Update All Subscriptions on the Favorites menu.
NOTE: If you do not want to update all of your subscriptions, click Manage Subscriptions on the Favorites menu, right-click the subscription you want to update, and then click Update Now.

MORE INFORMATION

For additional information about subscriptions, please see the following article in the Microsoft Knowledge Base:

171227 How to Use Subscriptions in Microsoft Internet Explorer

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Modification Type:MajorLast Reviewed:12/6/2003
Keywords:kb3rdparty KB174839