XCLN: Item Selection Does Not Work as Expected with SHIFT Key (174822)
The information in this article applies to:
- Microsoft Exchange Client 5.5
This article was previously published under Q174822 SYMPTOMS
When you open the Recover Deleted Items From window in Microsoft Outlook or
Microsoft Exchange, the first item in the list is highlighted but not
selected. Thinking that the item is selected, you may try to SHIFT+click
other items in the list to select them.
WORKAROUND
Select the first item and then use the SHIFT key to click on another item
in the list.
MORE INFORMATION
If you choose Recover Deleted Items under the Tools menu while the Deleted
Items folder or a public folder is selected, the Recover Deleted Items From
window is displayed. If you hold the SHIFT key down and select any item in
the list other than the first item, all items between the first item and
the item selected are not selected. Instead, only the item you clicked is
selected.
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
|---|
| Keywords: | kbusage KB174822 |
|---|
|