XWEB: Language of the Template and Message Content Don't Match (174724)


The information in this article applies to:

  • Microsoft Outlook Web Access 5.5
  • Microsoft Exchange Server 5.5
This article was previously published under Q174724

SYMPTOMS

When you view a Microsoft Exchange Server message using Microsoft Outlook Web Access, the message content may appear corrupt, even though other clients who received the message can view it without a problem.

CAUSE

Confirm that the language of the template and the language of the message content match. If the message content requires a different code page and font from the template, the message content will appear corrupt, even though it is not.

RESOLUTION

If this occurs, you must manually change your browser's code page to view the message content correctly. Follow these steps for Microsoft Internet Explorer 3.0:

  1. Click the Code Page shortcut menu in the right corner of the status bar.
  2. Select the correct Code Page.
For Netscape Navigator 3.0, follow these steps:

  1. From the Options menu, choose Document.
  2. Select the correct Code Page.
Modification Type:MinorLast Reviewed:4/28/2005
Keywords:kbprb KB174724
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