SMS: Remote Control May Get a Dr.Watson Error with the Adobe Acrobat Viewer (174573)
The information in this article applies to:
- Microsoft Systems Management Server 1.2
This article was previously published under Q174573 SYMPTOMS
If Adobe Acrobat Viewer 3.0 is started on a Windows 95 client computer that
is being used by a Systems Management Server Administrator program Remote
Control session, the computer running the Systems Management Server
Administrator program may receive the following error:
Sms.exe - Exception: access violation (0xc0000005)
In addition, a Dr. Watson log will be generated. The Remote Control session
will no longer be available.
STATUS
Microsoft has confirmed this to be a problem in Systems Management Server
version 1.2. This problem was corrected in the latest Microsoft Systems
Management Server 1.2 U.S. Service Pack. For information on obtaining the
service pack, query on the following word in the Microsoft Knowledge Base
(without the spaces):
The third-party products discussed here are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.
Modification Type: | Minor | Last Reviewed: | 6/14/2005 |
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Keywords: | kb3rdparty kbbug kbRemoteProg kbtshoot KB174573 |
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