Middle East/Thai Windows NT May Print Incorrect Characters (173998)
The information in this article applies to:
- Microsoft Windows NT Server 4.0 Terminal Server Edition
- Microsoft Windows NT Workstation 4.0
- Microsoft Windows NT Server 4.0
This article was previously published under Q173998 SYMPTOMS
When clients running Middle East or Thai versions of Windows NT use a
printer connected to a U.S. version of Windows NT Server with "substitute
with device fonts" enabled, the printed output may display the wrong
characters.
For example, when printing lines of pure English text, formatted with the
Arial font, to a server that had codepage 1252 loaded at the time of driver
installation, the wrong characters with the right widths may be displayed.
It looks as if the printer driver has taken the glyph indices and treated
them as ANSI character codes.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
STATUSMicrosoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
Modification Type: | Major | Last Reviewed: | 6/28/2004 |
---|
Keywords: | kbbug kbfix kbinterop kbprint KB173998 |
---|
|