General Protection Faults Printing to Color PostScript Printer (173585)
The information in this article applies to:
This article was previously published under Q173585 SYMPTOMS
When you print to a color PostScript printer, you may experience either
of the following symptoms:
- General protection (GP) faults in Pscript.drv.
- Image Color Matching (ICM) does not function.
CAUSE
This behavior can occur if Adobe Type Manager version 3.01 or earlier is
installed on your computer.
RESOLUTION
To work around this issue, use the following steps:
- Click Start, and then click Run.
- In the Open box, type win.ini, and then
click OK.
- Add the following line to the [Pscript.drv] section of the file:
- Save the file, and then quit Notepad.
- Restart Windows normally.
Or, you can contact Adobe for information about upgrading your version of
Type Manager.
MORE INFORMATION
Type Manager version 3.01 and earlier does not support some of the fields
that Windows 95 ICM expects. If these fields are empty, one of the
symptoms listed above may occur.
With the "ATMWorkaround=1" entry in the Win.ini file, ICM does not
function during text output from any program. Remove this line if you
install an updated version of Type Manager.
The third-party product discussed in this article is manufactured by
a vendor independent of Microsoft; we make no warranty, implied or
otherwise, regarding this product's performance or reliability.
| Modification Type: | Major | Last Reviewed: | 9/7/2001 |
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| Keywords: | kbAppCompatibility kberrmsg kbprint KB173585 |
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