Multimedia: How to Temporarily Disable Your Sound Card (173566)


The information in this article applies to:

  • Microsoft Art Gallery for Windows 1.0
  • Microsoft Bookshelf 2000
  • Microsoft Bookshelf 99
  • Microsoft Bookshelf 98 for Windows
  • Microsoft Bookshelf 1996-97 for Windows
  • Microsoft Bookshelf '95 for Windows 95
  • Microsoft Cinemania for Windows, 1992, 1993, 1994, 1995, 1996, 1997 editions
  • Microsoft Encarta Encyclopedia 2000
  • Microsoft Encarta Encyclopedia 99
  • Microsoft Encarta 98 Encyclopedia for Windows
  • Microsoft Encarta Encyclopedia 97 Deluxe for Windows
  • Microsoft Encarta 97 Encyclopedia for Windows
  • Microsoft Encarta 96 Encyclopedia for Windows
  • Microsoft Encarta Reference Suite 2000
  • Microsoft Encarta Reference Suite 99
  • Microsoft Encarta Virtual Globe 99
  • Microsoft Encarta Interactive World Atlas 2000
  • Microsoft Encarta World English Dictionary
  • Microsoft Multimedia Mozart 1.0
  • Microsoft Multimedia Mozart for Windows 1.0a
  • Microsoft Multimedia Schubert 1.0
  • Microsoft Multimedia Strauss for Windows 1.0
  • Microsoft Multimedia Stravinsky 1.0
  • Microsoft Music Central for Windows, 1996, 1997 edition
  • Microsoft Wine Guide for Windows 1.0
  • Microsoft Wine Guide for Windows 1.0a
  • Microsoft Encarta Encyclopedia 99 Concise Edition
  • Microsoft Encarta Encyclopedia Deluxe 99
  • Microsoft Encarta Encyclopedia 2000 Concise Edition
  • Microsoft Encarta Encyclopedia 2000 Deluxe Edition
This article was previously published under Q173566

SUMMARY

This article describes how to temporarily disable your sound card.

If your Microsoft Windows 95-based or Microsoft Windows 98-based computer stops responding (hangs), or if you receive an "Illegal Operation" or "Invalid Page Fault" error message when you start one of the programs listed at the beginning of this article, temporarily disable your sound card to determine if the issue is related to sound playback in the program.

MORE INFORMATION

To temporarily disable your sound card:

Temporarily Disable Sound Card

  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click System.
  3. On the Device Manager tab, click the PLUS SIGN (+) next to the Sound, Video, And Game Controllers branch to expand it.
  4. In the Sound, Video, And Game Controllers branch, click your sound card, and then click Properties.
  5. On the General tab, under Device Usage, click to clear the Original Configuration (Current) check box.

    If you do not see this check box, click to select the Disable In This Hardware Profile check box.
  6. Click OK, click Close, and then restart the computer.
To re-enable your sound card, repeat these steps. In step 5, click to select the Original Configuration (Current) check box to select it, or click to clear the Disable In This Hardware Profile check box.

If the issue does not occur when the sound card is disabled, your sound card may be unable to play certain types of sounds.
Modification Type:MinorLast Reviewed:8/17/2005
Keywords:kbenv kbhowto kbsound KB173566
©2004 Microsoft Corporation. All rights reserved.