XFOR: Error 2140 When Starting the Internet Mail Service (173496)
The information in this article applies to:
- Microsoft Exchange Server 5.5
This article was previously published under Q173496 SYMPTOMS
When you start the Microsoft Exchange Internet Mail Service (IMS), the following
error may be displayed:
Could not start the Microsoft Exchange Internet Mail Service on.
Error 2140: An internal Windows NT error occurred.
In the Windows NT Server Event Viewer Application log, you may see the following:
Event id: 4143
Source: MSExchangeIMC
Type: Error
Category: Initialization/Termination
Description:
The Internet Mail Service service account is not an administrator account. In
order to provide SSL support, the service account must be an administrator
account.
CAUSE
The Microsoft Exchange Service Account is not an Administrator or part of the
Administrator group.
RESOLUTION
Add the Service Account to the Local or Domain Administrator group.
MORE INFORMATION
This by product design.
Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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Keywords: | kberrmsg KB173496 |
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