WD97: Cannot Insert Address from Schedule+ Address Book (171602)
The information in this article applies to:
- Microsoft Word 97 for Windows
- Microsoft Outlook 97
- Microsoft Schedule+ 1.0
- Microsoft Schedule+ for Windows 2.0
- Microsoft Schedule+ for Windows 7.0
This article was previously published under Q171602 SYMPTOMS
If you have Microsoft Outlook installed and you select Insert Address in
Microsoft Word, the Microsoft Schedule+ Contact List is not available.
CAUSE
This behavior is by design. When Outlook is installed, it becomes the
primary contact list provider on your system. Other lists are no longer
available when you select the Insert Address feature from the toolbar, the
Letter Wizard, or from the Envelope and Labels dialog box.
WORKAROUND
To work around this problem, import the Schedule+ Contact List into
Outlook, and then use the Outlook Contact List to insert an address into
Word.
For additional information, please see the following articles in the
Microsoft Knowledge Base:
164271 Converting Schedule+ Files to Outlook 97
167337 OL97: How to Import and Export Text Data With Outlook
MORE INFORMATION
You can use addresses from an electronic address book or an Outlook 97 or
Schedule+ 95 contact list by clicking Insert Address in certain dialog
boxes and wizards.
The Schedule+ Contact List is still available when you select a mail merge
data source in the Mail Merge Helper. This is because the Open Data Source
dialog box uses the address book converter rather than MAPI functions to
access the list.
| Modification Type: | Minor | Last Reviewed: | 8/17/2005 |
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| Keywords: | kbinterop kbprb kbusage KB171602 |
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