OL97: HTML Formatted Mail Is Received as a Shortcut Icon (171294)
The information in this article applies to:
This article was previously published under Q171294 SYMPTOMS
An e-mail message you received in Microsoft Outlook 97 consist of a blank
message with a shortcut icon that, when you click it, starts your default
Web Browser.
CAUSE
The message you received is formatted in Hypertext Markup Language (HTML)
and Outlook does not read HTML.
MORE INFORMATION
Because the current version of Outlook does not read HTML, it attaches a
shortcut to the document. Double-clicking the shortcut opens the message in
your default Web Browser.
| Modification Type: | Major | Last Reviewed: | 10/26/2000 |
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| Keywords: | kbprb KB171294 |
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