How to configure Outlook Express 6.0 for Internet mail (171163)


The information in this article applies to:

  • Microsoft Outlook Express 6.0 for Windows XP
  • Microsoft Outlook Express 6.0 for Windows 2000
This article was previously published under Q171163
For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 Differences Between Outlook and Outlook Express

SUMMARY

This article describes how to add a new Internet e-mail account in Microsoft Outlook Express 6.0 and the exceptions to this procedure.

Note MSN Hotmail no longer allows e-mail access by using Outlook Express for free e-mail accounts. If you want to use Outlook Express to gain access to your MSN Hotmail account, you must have a Hotmail Plus account. For information about how to upgrade your MSN Hotmail account, visit the following Microsoft Web site:

http://upgrade.msn.com

MORE INFORMATION

Guided Help to add and configure a new Internet e-mail account in Outlook Express

Guided Help is available to add and to configure a new Internet e-mail account in Outlook Express 6. Guided Help can guide you through the steps or Guided Help can automatically perform the steps for you.

The actions that this Guided Help performs can be undone after Guided Help is finished. To undo the actions that this Guided Help performs, manually remove the Outlook Express account that you used Guided Help to create. For more information about Guided Help, click the following article number to view the article in the Microsoft Knowledge Base:

915092 Description of Guided Help for Microsoft Knowledge Base articles

Requirements to install and to use this Guided Help

  • You must be running an English version of Windows XP Home Edition, Windows XP Professional, Windows XP Media Center Edition, or Windows XP Tablet PC Edition to install and to use this Guided Help.
You must first download Guided Help. To start, click the following link. Download Guided Help

Manual steps to add and to configure a new Internet e-mail account

If your ISP is not AOL, MSN, or Hotmail, use the following steps to add and configure a new Internet e-mail account with Outlook Express:
  1. Start Outlook Express.
  2. On the Tools menu, click Accounts.
  3. In the Internet Accounts dialog box, click Add, and then click Mail.
  4. In the Display Name box, type the name that you want others to see when you send a message, and then click Next.
  5. In the E-mail Address box, type the e-mail address for the account that you are using (for example, "janedoe@microsoft.com"), and then click Next.
  6. Under E-mail Server Names, click the appropriate incoming e-mail server type (Post Office Protocol version 3 [POP3] is the default type), and then type the names of your incoming and outgoing e-mail servers. Click Next.

    Note Your ISP provides this information. If you do not know this information, contact your ISP.
  7. Type your POP3 account name and password in the Account Name and Password boxes.

    Note Contact your ISP to determine the logon type that you should use. If your ISP specifically requests, enable Secure Password Authentication (SPA).
  8. The next window that you see reads "Congratulations, you have successfully entered all of the information required to set up your account. To save these settings, click Finish."
  9. In the Internet Accounts box, click the new Outlook Express account, and then click Properties.
  10. To identify the mail account that you are configuring by a name other than the default name, type the name in the Mail Account box. This name is known as the "friendly" name for the account.
  11. Click the Connection tab. If you connect by using a Local Area Network (LAN), click to select the Always Connect to this account using check box, click Local Area Network in the list, and then click OK.
  12. To add a different type of connection, such as a modem or ISDN line, click Add after you click to select the Always connect to this account using check box, and then follow the prompts to configure the required connection type.
  13. Click Finish.
Modification Type:MinorLast Reviewed:10/11/2006
Keywords:kbACW kbHowTo kbACWsurvey kbNoLoc kbNoMT kbgraphxlinkcritical kbinfo KB171163
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