Seagate Tape Drive Light Stays Lit After Exiting NTBACKUP (170568)
The information in this article applies to:
- Microsoft Windows NT Server 4.0 Terminal Server Edition
- Microsoft Windows NT Workstation 4.0
- Microsoft Windows NT Server 4.0
This article was previously published under Q170568 SYMPTOMS
On Seagate CTT8000-A (ATAPI) tape drives, when you start Ntbackup.exe, the
LED activity indicator light on the tape drive lights up and stays
continuously lit, even after exiting NTBACKUP. The LED will remain lit even
if there is no activity from the drive. The LED will only go out if you
eject the tape and re-insert it. The symptom will show up each time you
execute Ntbackup.exe.
CAUSE
When NTBACKUP exits, it issues a REWIND IMMEDIATE, which ATAPI drives
do not support.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
STATUSMicrosoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
| Modification Type: | Minor | Last Reviewed: | 9/23/2005 |
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| Keywords: | kbHotfixServer kbQFE kbbug kbfix KB170568 |
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