Poor Color Quality with HP DeskJet 800-Series Printers (170467)
The information in this article applies to:
- Microsoft Windows NT Server 3.51
- Microsoft Windows NT Server 4.0
- Microsoft Windows NT Workstation 3.51
- Microsoft Windows NT Workstation 4.0
This article was previously published under Q170467 SYMPTOMS
When you print to a Hewlett-Packard (HP) DeskJet 800-series printer, the
color quality of printed output from Windows NT 4.0 may not be as high as
the color quality of printed output to the same printer from Microsoft
Windows 95 or Windows 3.1.
CAUSE
The Windows NT 4.0 printer drivers for HP DeskJet printers do not support
Color Resolution Enhancement Technology (CRET) or the following HP
features:
- Color Matching
- ColorSmart Technologies
- Photo Pen
- Photo Paper
STATUS
Microsoft is researching this problem and will post new information here
in the Microsoft Knowledge Base as it becomes available.
| Modification Type: | Major | Last Reviewed: | 9/7/2001 |
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| Keywords: | kbprint KB170467 |
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