SMS: Stop 0E Error on Windows 95 While Running Inventory (170000)
The information in this article applies to:
- Microsoft Systems Management Server 1.2
This article was previously published under Q170000 SYMPTOMS
When a Microsoft Windows 95 system, configured with the Microsoft NetWare
client, executes the Systems Management Server Inventory agent, a Stop 0x0E
blue screen error may occur at approximately 29 percent to 34 percent
through the inventory process. After pressing a key to continue, the blue
screen error may occur again. Once past this part of the process, inventory
will continue normally and complete. Network connectivity is still
available. The Smssafe.tmp file and eventually the Sms.ini file may show
that Novell network card Info failed.
This may appear after applying Systems Management Server Service Pack 2,
but has been exhibited in all revisions of Systems Management Server 1.2.
CAUSE
The DOS inventory component Nwgetnet.exe fails on some systems
configurations, causing the blue screen error to occur. The behavior
appears to fail most often on systems with one or more of the following:
Pentium Processors
Xircom CE2 PCMCIA network card driver installed
Chips and Technologies video driver display
STATUS
Microsoft has confirmed this to be a problem in Systems Management Server
version 1.2. This problem was corrected in the latest Microsoft Systems
Management Server 1.2 U.S. Service Pack. For information on obtaining the
service pack, query on the following word in the Microsoft Knowledge Base
(without the spaces):
| Modification Type: | Minor | Last Reviewed: | 6/14/2005 |
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| Keywords: | kbbug kbInventory KB170000 |
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